Hodgson’s comprehensive Webmaster Services Team allows clients who want to outsource all or a portion of their webmaster responsibilities to tap into Hodgson’s comprehensive team of professionals. Rather than having to staff an entire IT department, Hodgson’s Webmaster Services allows clients to access the power and skill of a complete web development team including project managers, online strategists, SEM professionals, information architects, designers, content managers, interface and application developers on an as needed basis.
Hodgson utilizes a number of strategies and tools to ensure full coverage for the web properties we manage and maintain. They are:
Hodgson believes in building relationships with our clients and we do this by dedicating our project managers and their teams to our clients' projects. By dedicating our project manager and developers, we learn and understand the needs and goals of our clients and can not only react to them to meet our client's objectives, but anticipate them. Our clients always communicate with the same project manager for their web property and our clients know who their project manager is.
Hodgson will conduct weekly status meetings (conference calls, onsite or video conferencing) and send weekly status reports that detail the activities and tasks of the project. The status report provides a detailed account of tasks, hours and budget.
Hodgson also believes in resource redundancy and cross training our developers. As with any business, team members are not in the office 100% of the time, but often international web properties need to be maintained 100% of the time. To ensure we have coverage, Hodgson cross trains a number of developers to know the technical and information architecture of the web property, and to understand the code base and practices needed to maintain the property.
Hodgson utilizes a proprietary task management system (Task Tracker) that allows clients to initiate tasks through a web based application. Task Tracker allows our clients to submit a task and post supporting documentation to the task. Once submitted, the project manager will estimate the amount of hours needed to complete the task and assign a developer to that task. As the task is worked on, Task Tracker shows the progress of the task from assignment to development, review, proofing, testing and approval.
Skilled, Full-Service Team
Hodgson provides all of our maintenance clients with the power and skill sets of a complete web development team. Our client can utilize any and all of the resources we have available in house and put them to work on any maintenance task. Your maintenance team expertise and experience covers the following tools and technologies:
- Web strategy and online marketing
- Information architecture and usability
- User experience and user interface design
- Web development, including:
- HTML, DHTML, JavaScript, CSS
- ASP, ASPX (C#, VB.NET)
- PHP
- XML
- RSS
- Flash, audio, video
- SQL
- CMS experience: Ektron, Joomla, Mambo, Sitecore, WordPress
- Functional and user testing