hodgsonConsulting

The Next Phase of Evolution in Web Design and Development: Webmaster Services

Hodgson’s comprehensive Webmaster Services team allows clients who want to outsource all or a portion of their webmaster responsibilities to tap into Hodgson’s team of talented professionals.

Rather than having to staff an entire IT department, Hodgson’s Webmaster Services allows clients to access the power and skill of a complete web development team including project managers, online strategists, SEM professionals, information architects, designers, content managers, interface and application developers on an as needed basis.

Hodgson utilizes a number of strategies and tools to ensure full coverage for the web properties we manage and maintain:

Dedicated Project Manager and Team Members

Hodgson believes in building relationships with our clients, and we do this by dedicating our project managers and their teams to our clients’ projects. By doing this, we’re able to learn and understand the unique needs and goals of each client so well that we can even anticipate issues before they arise. When you become a client, you will get to know your Hodgson project manager just as well as you know your own employees.

Status Meetings / Status Reports

Hodgson conducts weekly status meetings (conference calls, on-site or video conferencing) and sends weekly status reports that detail the activities, budget and tasks of the project  at hand. We believe in total transparency in our client relationships, so you’ll always be up to date on exactly how things are progressing.

Cross-Trained Team

For obvious reasons, Hodgson believes in resource redundancy and cross-training our developers. Although every team member is not in the office 100% of the time, web properties often need to be maintained 100% of the time. To ensure we have coverage, we always cross-train a number of developers so that they know the technical and information architecture of the web property and so that they understand the code base and practices needed to maintain the property.

Task Tracker (Online Task Management System)

Hodgson utilizes a proprietary task management system (Task Tracker) that allows clients to initiate tasks through a web-based application. Task Tracker allows our clients to submit a task and append supporting documentation to that task. Once submitted, the project manager will estimate the amount of hours needed to complete the task and assign a developer to that task. As the task is worked on, Task Tracker shows the progress of the task from assignment to development, review, proofing, testing and approval.

Skilled, Full-Service Team

Hodgson provides all of our maintenance clients with the power and skill sets of a complete web development team. Our clients can utilize any and all of the resources we have available in house and put them to work on any maintenance task. Your maintenance team’s expertise and experience covers the following tools and technologies:

• Web strategy and online marketing
• Information architecture and usability
• User experience and user interface design
• Web development, including:
  • HTML, DHTML, JavaScript, CSS
  • ASP, ASPX (C#, VB.NET)
  • PHP
  • XML
  • RSS
  • Flash, audio, video
  • SQL
• CMS experience: Ektron, Drupal, Joomla, Mambo, Sitecore, WordPress
• Functional and user testing